BOOKING & FARES
How do I change or cancel my reservation?

Click the Reschedule/Cancel link at the top of the homepage. On mobile, tap the 3 bars at the top of your screen first. Log in and follow the prompts to find your reservation and reschedule or cancel your trip. Reservations can only be rescheduled or canceled up to 7 days before departure. There is a $25 fee per person to reschedule or cancel. For cancellations, the rest is refunded to your original form of payment.

What are your fares?

Our one-way fares vary based on demand, including how full the trip is and how far in advance you book. Your fare is shown before you complete your booking.

Can I reserve a specific seat?

Yes! Every reservation includes a specific seat at no additional charge.

Can I pay on board?

No. All fares must be paid in advance by credit card. We accept Visa, American Express, and Mastercard.

How much luggage can I bring?

Each passenger may bring two checked bags and one carry-on. Please tag all luggage with your name, address, and phone number.

Can I bring a bike or a large item?

Yes. Bicycles and special handling items are $20 each and must be prepaid when you book. Add them at checkout. Items that have not been prepaid will not be accepted.

Where do you stop?

See our Bus Stops page.

What if I’m late or miss my bus?

Please be at your stop at least 10 minutes before departure to hold your reservation. Missed trips are charged in full, and no credit is issued.

Do you allow pets?

No. Pets are not allowed, except service animals as defined under ADA and U.S. Department of Transportation regulations. Emotional support animals are not service animals.

I need a wheelchair-accessible coach. What do I do?

Please let us know at the time of booking so we can make sure the right coach is available.

I left something on the bus. What should I do?

Contact us as soon as possible at (631) 287-4000 or college@hamptonjitney.com. Unclaimed items are held for up to two weeks, and items not retrieved within 7 days of notification may not be held.

ACCOUNTS
Do I need an account?

Yes. Sign up with your mobile number, and we’ll text you a code to confirm it. Your trips are saved to your account.

Can a parent book for a student?

Yes. Log in with your own account and enter the student’s name as the traveler.

THANKSGIVING 2026
When do the buses run?

Home on Tuesday, November 24, with buses leaving Binghamton between 5:00 and 5:30 PM. Back to campus on Sunday, November 29, with morning departures. See the Schedule page for every stop time.

Where do you stop in Binghamton?

All buses load at the Texas Roadhouse lot in Binghamton.

Login or Signup